XPO Logistics Rolls Out New API Web Integration Technology

XPO Logistics (NYSE: XPO), one of the largest providers of less-than-truckload (LTL) transportation in North America, announced a technology initiative that modernizes its LTL customer web integration offerings with an application programming interface (API) channel.

Troy Cooper, chief operating officer of XPO Logistics, said, "We're investing in technology that gives our LTL customers access to more information and shipping tools without custom programming. Our goal is to amplify the value our technology delivers in LTL and across our entire transportation business to provide a single solution for everyone involved in the process."

XPO is leveraging part of its planned $450 million technology investment in 2018 to increase productivity and provide new tools for LTL customers. The new REST API-based system benefits customers by offering easy integration to customize front-end user interfaces with real-time access to XPO's internal shipping and rating systems.

LTL shippers can easily customize the user experience on their own systems with a range of new capabilities, including:

  • Delivery and pickup management: Customers can see a four-hour delivery window with updated estimated delivery times, and update, cancel or view pickup requests.
  • Planning tools: Provides critical planning and budgeting information with new calculators for transit times and dimensions, and a service center locator that maps the closest LTL location.
  • Rate calculations: Estimates rates, including volume quotes, and retrieves previous estimates for informed decision-making.
  • Electronic documents: Makes it easy to cancel or update a bill of lading (BOL), retrieve individual or multiple BOLs, and prepare PAPS cargo releases and create shipping labels.

For more information or to get started, customers can contact LTLWebAPISupport@xpo.com or visit https://www.xpo.com/solutions/transportation/ltl-help-center/api.